Frequently asked questions
Everything about CareerPool for job seekers, employers and colleges. Can't find it? Email ciccgroupteam@gmail.com.
About CareerPool
What is CareerPool?
CareerPool is Canada's national job portal for local, campus, youth, rural and newcomer careers. Employers post jobs, candidates apply free, and colleges list co-op and placement drives in one place.
Who runs CareerPool?
CareerPool is operated by 2476770 Ontario Inc., based in Mississauga, Ontario. It is a job portal and does not provide immigration advice.
Are all jobs in Canada?
Yes. Every listing is a job located in Canada, including on-site, hybrid and work-from-home roles for Canadian employers.
Is my data safe?
Your contact details are only shared with employers you apply to or who unlock your profile. You can update or delete your profile any time from your account.
Job seekers
Is it really free for job seekers?
Yes. Creating a profile, searching, applying and taking AI interviews never cost anything. Only optional extras like premium resume design, professional video creation or document verification are paid.
How do I find jobs near me?
Type your city in the search, then pick a distance: 5, 10, 25, 50 or 100 km. We show jobs in nearby towns sorted from closest to farthest.
How do I see the jobs I applied to?
Go to My jobs, Applied. You'll see each application's status (Applied, Shortlisted, Interview, Selected, Hired or Not selected), the last update and any interview details the employer has scheduled.
Will employers reply to me?
Every status change is emailed to you automatically and shown in My jobs, so you always know where you stand.
How does the AI interview work?
Employers send a short role-based interview. You answer by voice or text on your phone, the AI scores the answers fairly, and employers see candidates ranked by fit.
Can newcomers and students apply?
Yes. Employers can mark jobs open to newcomers with a valid Canadian work permit, and student, co-op and first jobs are highlighted in gold.
Can I save jobs for later?
Yes. Tap the bookmark on any job. Saved jobs appear under My jobs, Saved.
Employers
How do I post a job?
Create a free employer account, choose a package (a free starter package is included), then fill in the job form. Your job goes live as soon as you publish it.
How do employer packages work?
Each package has a number of job posts and a validity period. Plans & credits shows every package you bought, with posts left and whether it is active, used up or expired. We email you before a package expires.
Can I see my old jobs?
Yes. Post & manage jobs has Current jobs and Past jobs tabs, so you can review expired or closed postings and their applicants any time.
How do I manage applicants?
Open Applicants on any job to see candidates ranked by fit. Move them through New, Shortlisted, Interview, Selected, Hired or Rejected, schedule interviews, add private notes and follow-up reminders.
Can the pipeline run automatically?
Yes. Per job you can auto-shortlist strong matches, auto-decline weak matches and move candidates to Interview when they score well in the AI interview.
Can I post an LMIA job ad?
Yes. Tick 'This is an LMIA advertisement' in the job form to fill every Job Bank field: NOC, wage, hours, benefits, duties and how to apply.
Do I get an invoice?
Yes. An invoice is created and emailed automatically for every purchase, and you can print or save it any time from Invoices in your account.
Which payment methods do you accept?
Packages are paid securely through PayPal in Canadian dollars, using a PayPal balance or any major credit or debit card.
Do you have promo codes?
Yes. Enter a promo code at checkout to get a discount or free job posts when one is offered.
Colleges & universities
How do colleges use CareerPool?
Institutions sign up free as College / university, post internships, co-op roles and campus placement drives, and employers across Canada see them with a gold Students & youth highlight.
Is it free for institutions?
Yes. Career and placement offices can post drives and internships free of charge.
Account & support
I forgot my password. What do I do?
Click Sign in, then Forgot password. We email a secure link that works once and expires in 1 hour.
How do I get help?
Open Help & support in your account to create a ticket, or email ciccgroupteam@gmail.com. Our team replies by email and in your account.
Do you offer an API for other job boards?
Yes. Job boards can apply for Partner API access to show CareerPool listings. Applications always come back to CareerPool.
