Dispatcher, trucks
Job details
Location
Full job description
Tasks
Ensure accuracy of completed time sheets, payroll and other summaries
Ensure proper functioning of equipment
Maintain work records and logs
Monitor personnel workloads and locations
Organize warehouse and work areas
Perform general office duties
Provide customer service
Advise vehicle operators of traffic and other problems
Assist with maintenance of communications equipment
Dispatch personnel according to schedules and work orders
Dispatch personnel as required by emergency situations
Follow-up on issues with work orders
Handle wake-up calls
Keep track of shipments
Knowledge of cross border dispatching regulations and practices
Knowledge of highway trucking and associated rules and regulations
Maintain vehicle operator work records
Operate computer-aided communications and dispatching equipment
Operate radio equipment
Receive requests for emergency assistance or service
Record mileage, fuel use, repairs and other expenses
Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Supervision
3-4 people
Additional information
Security and safety
Driver's validity licence check
Drug test
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Work under pressure
Work setting
Urban area
Qualifications
- Computer and technology knowledge
- Dispatch management service software
- Mapping and data visualization software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
- MS Windows
- Service experience
- Delivery
- Taxi
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