Training and Development Coach

Who is CCRW

Creative. Innovative. Inclusive. Our team of motivated professionals are paving the way to a fully inclusive nation, because we believe that disability should never stand in the way of ambition.

We drive solutions-focused approaches from coast to coast, delivering hands-on programming in local communities and fostering inclusive business partnerships. As leaders influencing policy change from across Canada to the U.N., CCRW employees enjoy diversity and flexibility in their roles. Our welcoming culture recognizes the passion and optimism of our teams, and we know that a healthy work-life balance is key to personal and professional growth.

Join us as we continue to deliver service excellence across Canada

The Role

The Training and Development Coach assists job seekers with a disability to enhance their skills in the following areas: Adaptability, Collaboration, Communication, Creativity and Innovation, Digital, Numeracy, Problem Solving, Reading, and Writing. The Coach will work as part of a small team to identify and develop individual learning and development plans, offering learning opportunities through e-learning, group training and one to one coaching.

The main accountabilities for this position include but are not limited to:

Program Delivery

Recruitment, screening, and onboarding of program participants

Completion of Skill Component and Proficiency Levels Assessment

Provide individual training plan based on three key hubs: Interpersonal, intrapersonal and Workplace and Technical

Support Participant skill enhancement through e-learning, group and individual training opportunities

Provide individual job coaching and employment counselling support.

Working with colleagues to develop a Skills for Success Playbook

As part of a team, work with individual clients to ensure active participation in their job search

In collaboration with Labour Market Talent Acquisition Consultant, communicate job opportunities to candidates and as part of a team, screen for potential matches

Consistently follow up with clients and employers to facilitate employment retention and trouble shoot accommodations, in coordination with the Labour Market Talent Acquisition Consultant

Administrative / Research Support

Maintain all participant and employer data in CCRW’s Client Management System

Support research team by ensuring all surveys are administered

Complete all Funder requirements (participant registration, data collection, reporting)

Who are you

You are an engaging, intuitive, and self-motivated individual able to establish, maintain and enhance relationships with all stakeholders, upholding highest standards of professionalism and integrity. You work effectively in small teams, managing diverse clients in group as well as one-on-one settings, utilizing participatory approaches to training to enhance learning and employment retention. You are ready to take action, jumping in to create new relationships after having met with 3 clients back-to-back. You are organized, dynamic and creatively approach problem-solving, possessing demonstrated experience in social service delivery job development/sales.

Requirements to be considered for this job

Engaging, intuitive and self-motivated individual able to establish, maintain and enhance relationships with all stakeholders, upholding highest standards of professionalism and integrity.

Works collaboratively in small teams, managing diverse clients in a one-on-one setting, utilizing participatory approaches with program participants to enhance learning and employment retention.

Organized, dynamic and creatively approach problem-solving, possessing demonstrated experience in social service delivery job development/sales.

Ability to administer and interpret assessments and create plans that will incorporate the appropriate balance of e-learning, peer to peer learning, networking, and coaching.

Familiarity with and understanding of the barriers experienced by job seekers with disabilities as well as an awareness of cross-cultural sensitivities and issues

Demonstrated knowledge of community-based programs and services for jobseekers with disabilities, familiarity with Skills for Success model.

Excellent organizational, presentation, and facilitation skills

Capable of being self-directed and showing initiative

Post-secondary Degree or Diploma in employment counselling, social services, education, communications or equivalent combination of experience and education

Demonstrated knowledge in Disability accommodation

Experience working with a wide variety of individuals from a cross-disability perspective

All CCRW staff are required to be fully vaccinated against COVID-19 as a condition of hire in accordance with CCRW’s Vaccination Policy

A satisfactory Vulnerable Sector Check (VSC) is required

Interested applicants are invited to submit a cover letter and current resume. Please quote

Job# 45.22

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

CCRW embraces and celebrates our country’s unique multicultural heritage and diversity. CCRW is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse stakeholders, staff and community alike. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Please note that this is an in-office position.